The Role Of Scenario Planning In Improving The Quality Of Educational Service

Abstract

Many higher education institutions in Iraq develop strategies based on traditional strategic planning techniques and environmental scanning methods, reliance on these traditional techniques may not be enough to enable higher education institutions to plan strategically, so it needs a new method like scenario planning .This research aims to identify the role of scenario planning in improving the quality of educational service, the study was applied to a sample of 73 university professors, building a structural model and testing it using the structural modeling method. The environment improves the quality of education.